10 Traits of Teams that Trust – Brain Leaders and Learners

<blockquote class='posterous_long_quote'><div><div><div class="homelink">Brain Leaders and Learners</div> <p class="description">Practical Tactics from Neuro Discoveries with Dr. Ellen Weber</p> </div> <div>Skip to Content ↓</div> <ul class="menu"> <li class="current_page_item">Home</li> <li class="page_item page-item-4187">About Dr. Ellen Weber</li> </ul> </div> <div> <div class="single"> <div class="post-3623 post type-post hentry category-dr-ellen-weber category-ellen-weber category-collaboration category-trust entry"> <h1 class="entry-title">10 Traits of Teams that Trust</h1> <div class="entry-byline"> <span class="entry-date">Nov 9th, 2010
by eweber. </address> </div> <div class="entry-content"> <div class="topsy_widget_data topsy_theme_blue" style="float: right; margin-left: 0.75em; background: ;"><div class="topsy-big">76tweetsretweet</div></div> <p>If gridlock feeds ego and shuts out brainpower, transparency fosters innovation and generates trust. We’ve all seen bullying and cynicism keep doubt alive, by banishing trust through backdoor deals for personal gain.</p> <div class="wp-caption alignright" style=""><p class="wp-caption-text">10 Traits of Teams that Trust</p></div> <p>Have you noticed, though, that trusting teams seem quite difficult to spot at work?&nbsp; In fact, recent surveys show lack of trust tops the most prevalent&nbsp; problem modern workers face. Interestingly, it’s also the most desired trait according to most workers.</p> <p>Trust reducers, include excessive concern for personal gains, mixed messages, responsibility avoidance by passing the buck or dropping the ball, opinions without facts, and blaming others when problems arise, &nbsp;according to researcher Dr. Paul Bernthal.</p> <p>What does trust look like at your workplace? Is it about respect? Does it ever question other’s motives? Psychologist, Carl Rogers confronted trust in his best selling book, <em>On Becoming a Person</em>, and concluded that it’s tough to trust when one feels betrayed, annoyed, or skeptical. Trust, for Rogers, was less a matter of being rigidly consistent, &nbsp;and more a matter of being <em>dependably real. </em></p> <p>Trust transforms backdoor deals into a rewired reality – one that draws from brainpower to:</p> <p>1. <strong>Awaken</strong> more intrapersonal intelligence so that others will be led to respond openly to ethics that tend to follow. It’s widely believed that you have both angel and devil brain parts and these two forces stay in consistent battle for actions such as trust and mistrust. Researchers looked at activity in the brain for healthy and unhealthy food choices and what they found may surprise you. Angel brain parts help people to consider abstract decisions such as healthy living, whereas devil parts push to crave junk food. Simply put,&nbsp;angel brain parts nudge you toward well being, the devil parts fight for weaker choices. Would you agree this choice also impacts trust areas?&nbsp; It’s about parts of your brain that battle for supremacy, according to&nbsp; Dr. Antonio Rangel at California Institute of Technology, and suggests why some people live more self-control yet others tend to prefer peril.</p> <p>2. <strong>Respond</strong> to confrontations by snipping your amygdala and peers often repeal demands spoken. Since we rarely know what’s around the corner to trigger doubts, it critical to intensify tactics for using calm when peers and leaders let us down. No response trumps an angry or sarcastic retort, and a snipped amygdala builds new neuron pathways to healing disappointments&nbsp; that follow mistrust. &nbsp;Trust is a confident and courageous response, that opens innovative opportunities to those who tend to respond well, and move forward.</p> <p>3. <strong>Spot</strong> trusted opportunities within broken systems – and others tend to&nbsp; join with like minded willingness to risk riding transparency’s surf.&nbsp; Avoid those who toss cynicism or naysaying into the ring, and align with those who act with openness and honesty. You’ll often find these folks at the cutting edge of innovative initiatives, and you can identify them by how they remain well respected by their peers.</p> <p>4. <strong>Relate</strong> neuro discoveries that resolve conflicts and trust-related parts of your brain win supremacy. Trust is developed intuitively, through using strategies that respect the dignity of others, remain faithful to commitments, and build goodwill among those who disagree. Your intrapersonal intelligence comes with equipment designed to cultivate trust in yourself simply through acting trustworthy. &nbsp;Similarly you reboot inspiration for others to trust, through modeling its transparency, so that mirror neurons also reflect its brainpower in those around you.</p> <p>5. <strong>Offer</strong> mental&nbsp; olive branches to people who disagree and trust opens collaboration without forcing&nbsp; views on any one side. Brains wired to promote trust through offering strategies for shared interests, wire differently from those who sow doubt. Retired Yale researcher, Dr. David Adams, built plasticity for trust by creating a highly respected global movement for peace. To build a culture of peace, through strategies that prevent abuse or violence, is to cultivate trust with each peaceful act done. That’s how the human brain uses plasticity to build trust among team members.</p> <p>6. <strong>Hone</strong> brainpower tools for peace rather than promote war where gridlock battles begin and trust plummets. Brains come equipped for peacemaking and trust building in several ways. First, serotonin, a neurotransmitter, &nbsp;regulates moods, opens your mind for taking advantage of trust opportunities. Control this drug through foods, sleep, and exercise, as well as an awareness of its reputation as the brain’s miracle drug. Serotonin adds brainpower to trust when conflicts or stressors strike and you need a response in a flash. Second, plasticity rewires your brain for trust daily, based on what you do daily to improve your situation peacefully. Through synapses in your brain that determine the extent to which peaceful solutions are transmitted both chemically and electrically, you can improve trust with others who lead effective peace plans. Third, working memory equips your brain to operationalize peaceful tactics in order to lead calmly in spite of personal challenges or in tough times.&nbsp; It works opposite to your brain’s basal ganglia,&nbsp; which reduces trust – through war talk, battle scars, anger at others, violent patterns from history, or competitive <em>one-up-ship</em> war games.</p> <p>7. <strong>Suggest</strong> simplicity that adds intelligence to replace mental clutter with clear ethical practices that hold more trusted dividends for all.&nbsp; Because of the power of your brain, you can reconfigure for trust on a daily basis. Past broken systems that let you down, lies trust that advantages entire communities. Distrust drives any group into confusion, because of the deceptive mazes for personal gain. Henry Wadsworth Longfellow called for the opposite, in his words: <em>In character, in manner, in style, in all things, the supreme excellence is simplicity. </em><em>With simplicity tossed back into the ring, intrapersonal intelligence takes center stage and trust opens another winning act. </em></p> <p>8. <strong>Avoid</strong> hidden traps of cynicism by building transparent tone to open segues for all to speak and feel heard. Queen Rania reminded NPR hosts recently that the world cannot afford to be cynical. To build trust at work is to run from cynics daily. Cortisol released from a cynic drowns trust like Niagra Falls crushed a drunk who jumped into its wake. &nbsp;Cortisol’s potent chemical slams people into stress that&nbsp;can shrink human brains, much less shrivel trust. Neuron pathways for cynics create disagreeable expressions of doubt, and habitual synapses can reshape moods or jade perspectives into permanent problems over time. In trust matters, &nbsp;today’s actions shape tomorrow’s brainpower to build with others. Dendrite brain cells connect doubt to suspicion in the mind of a cynic, a recipe for mental stagnation not seen in the curious. Practice one trustworthy act of generosity, for instance, and watch chemical and electrical activity reboot you mentally for more of the same.</p> <p>9.<strong> Brainstorm</strong> solutions with innovative peers rather than join in with naysayers who toss toxins into the mental mix. Your working memory, required for trusted-building &nbsp;innovations, sits idle and remains mute for cynics. &nbsp;Those who create trust free up brainpower for designing innovative solutions out of reach to those who spawn mistrust at work. Focus on facts that build concrete solutions, for instance,&nbsp; and working memory springs trust into action to solve complex problems out of bounds to the cynical mind. It’s been called the molecule of happiness, but serotonin is far more than that in any workplace that engages its power. Serotonin is actually a chemical that can add focus and higher problem solving skills to transform any ordinary day.</p> <p>10. <strong>Activate</strong>, encourage and open communication that sparks innovation,&nbsp; rarely found in tragic traits of a cynic. For instance, looking back at mistakes, the cynic often chills to bitter regrets, while rarely taking advantage of mental equipment tapped by curious minds who build finer futures. The key is to turn off doubt’s molecular switch and turn on a thirst for trust building that trigger the brain’s circuitry for change and innovation.</p> <p>Step into any gridlock situation and you’ll spot far more routines, ruts and rituals, than innovative designs can survive. Have you seen it?</p> <p>Luckily, newly discovered mental equipment offers tools such as new neuron pathways to dynamic innovation. So while trust’s not possible when ego generates gridlock, it’s also the tonic that keeps teams resilient when others give way to skepticism and blame. What do you think?</p></div></div></div></div></blockquote>

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